With production sites in Castel Bolognese and subsidiaries in Miami (USA) and Mumbai (India), Comecer markets its products in over 100 countries worldwide through a direct sales network and through partnerships with some of the largest producers both in Italy and abroad.

Comecer has always pursued customer satisfaction, flexibility and innovation with a strong focus on quality and continuous improvement. As regards the company internal processes, Comecer run specific action plans aimed at creating a centralized knowledge base and achieving maximum efficiency both in workflow management and activities coordination.

Job orders created within the ERP system are automatically synchronized with RuleDesigner platform in order to enter them in the right organizational and informative workflow management, till their completion.

Each project-type is characterized by specific Workflows, Phases, Managers and Resources involved. After one year of using RuleDesigner technology, different Project types have already been created and entered into the system, including Job Orders, Production, Spare-parts, R&D, Trade Shows, Offers, Warranties, Maintenances and After-sales.

Each job order calls for the involvement of several corporate departments which carry out different tasks related to Back-office, Feasibility, Design, Production, Documentation, Quality, Delivery, Deployment/Test until the Billing. Also, along the workflow check activities have been set in order to monitor and control the process development.

By using RuleDesigner PDM system, engineers link part-numbers to job orders making them available to any user in charge of the consultation of product ‘s layout and sheet. Users can access job order-related information directly from their Myhome and manage the progress of the flow of their activities. Area Managers, under supervision of Project managers, are called into the project’s development steps to store documentation generated and enter data under their control such as Targets, Forecast and Quotations.

This way, RuleDesigner manages automatic events and exports data to external systems responsible for analysis. Thanks to RuleDesigner, today Comecer can benefit from having job order’s-related information on one single dashboard.

Creation of a federative global document repository. During the first step of the project, the history of files was imported from the server where files were stored into RuleDesigner and classification rules were applied according to the customer requests. Once the system went live, any definitive business document was stored in RuleDesigner document management system, whether manuals, certification, documents related to job orders or created in different external systems, such as the ERP.

The archive can be filled in different ways:

Manually data are entered directly by the user
Automatically through the synchronization with the enterprise management system (AS400)
Each time a new document is created within the ERP system (invoices, delivery notes, production orders, subcontracting, etc.) RuleDesigner automatically classifies and stores it in the centralized repository (the file is also linked to entities such as customer and job orders)..